20 years of creating unique business solutions for many of the UK's leading brands - driving real change in the digital age through propositions that deliver competitive advantage.
Developing effective customer relationships
Effective CRM starts with a real insight into your customer base and the market. We are not only experts in customer analysis, but also have the experience of implementing award winning customer programmes.
Delivery focused solutions
- Implementation of customer service management
programme in major bank
- Delivery of major CRM programme in leading global
media organisations.
- Customer driven proposition development and launch
in Banking, Insurance, Telecoms and Motoring
- Customer segmentation and treatment strategies
in the Banking, Insurance and Media sectors
- Treating customers fairly (TCF) expertise
CONTACT INFO
Justus House, 99 Hantone Hill
Bathampton, Bath BA2 6XE
+44 (0)7841 160870
solutions@onesmartsolutions.com
Developing your customer strategy
Creating effective marketing
Driving customer engagement
Total customer solutions for your business
✔ Customer research & insight
✔ Segmentation
✔ Treatment strategies
✔ Proposition development
✔ Customer Relationship Management
✔ Customer Acquisition & Retention
from fine words to fine deeds